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Production, Packaging, & Shipping
From our workshop to your hands, we strive to deliver well packaged, quality products at fair prices
Perfectly Packaged
We take pride and care in packaging your jewelry. Each item you receive will be carefully and individually packaged.
- Necklaces and bracelets arrive in our unique custom-fit packaging that ensures that your illusion jewelry will remain kink and tangle free.
- Earrings are fitted to custom jewelry cards. All hair jewelry and earrings are wrapped securely and sealed for safety in transit.
- Sterling silver pieces are wrapped or the boxes lined with anti-tarnish material to keep them bright and beautiful.
Custom Order Production Time
Your custom order will be confirmed via email within 1 business day. As we special order some of the materials that go into your jewelry at the time of purchase, please allow 15 business days for normal production time before shipment. It is possible on occasion for production time to increase due to manufacturer back orders on supplies specific to a custom order. If you need your package to arrive more quickly, please
contact us
for product availability before placing an order.
Rush Orders
If you choose the Rush Delivery option when placing your order we order the materials needed to complete your order with Priority shipping which arrive in our workshop to be processed quicker. Please allow seven business days for Rush Delivery.
Back-ordered Materials
We have carefully chosen Swarovski Crystallized Elements colors and styles that are generally readily available, however, on occasion there is a shortage on a particular item. Swarovski creates these pieces in batches so when they run out all suppliers must wait for a new batch to be released.
Should an item necessary to your piece be on back-order we would notify you at order confirmation. You have the option wait for the back-ordered piece to arrive, to select a different color or style, or to receive a prompt refund in full.
U.S. Shipping
We ship Via the U.S Postal Service from Shawnee, OK 74801. At the time of checkout you can choose our standard USPS Priority Mail or for rush shipping USPS Express Mail.
Domestic Rates
Domestic shipping rates are calculated on a per-piece basis according to U.S. Postal Service Priority shipping box capacity to keep shipping charges as low as possible for you, the buyer.
You may view your shipping rate when you start the checkout process and enter your zip code, before payment.
Estimated Delivery Dates
When estimating your delivery date be sure to take into consideration the production time before it is shipped (refer to the “Production Time” section above).
The U.S Postal Service states domestic priority delivery times to be within 3 days. However, they do not guarantee delivery times. Delivery times can be longer during peak and holiday periods. We cannot be held responsible for late packages due to post office slow periods or error.
Express mail is stated to be 2 days guaranteed by the U.S. Postal Service. If your package does not arrive within the specified 2-day period from the time we mailed it, we will refund the difference you paid in shipping fees over and above the normal priority rate.
U.S. Military Shipping
Shipments to military AP, AE and AA addresses are via U.S. postal service Priority mail. Normal shipping charges include built in handling fees. In recognition of the efforts of our military personnel, we waive all handling fees. We thank you for your service.
Military Rates
Shipping rates are calculated per-piece based on U.S. postal service flat rate priority box capacity to keep shipping charges as low as possible for you, the buyer. You may view your shipping rate when you start the checkout process and enter your zip code, before payment.
Estimated Delivery Dates
The U.S Postal Service states AP, AE, and AA Priority delivery times to be "military shipping time". Please refer to your specific military mail service for a shipping time estimate. Your package will be mailed from Redding, CA 96099.
When estimating your delivery date be sure to take into consideration the production time (refer to the “Production Time” section above).
International Shipping
International shipping is by USPS Priority Air Mail. Shipping charges are calculated by country when you check out with the PayPal shopping cart. You will be able to view shipping charges before confirming your purchase.
We currently serve the following countries:
Afghanistan
Albania
Algeria
Andorra
Angola
Anguilla
Antigua
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Barbuda
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia
Botswana
Brazil
British Virgin Islands
Brunei
Burkina Faso
Burma (Myanmar)
Burundi
Cambodia
Camaroon
Canada
Cape verde
Caymen Islands
Central African Republic
Chad
Chile
China
Columbia
Comoros
Congo
Costa Rica
Cote D'Ivore
Croatia
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Eqitorial Guinea
Eritrea
Estonia
Ethiopia
Faroe Islands
Fiji
Finland
France
French Guinea
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Ghibraltar
Greece
Greenland
Grenada
Grenadines
Guadaloupe
Guatamala
Guinea
Guinea Bisseau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Khazakstan
Kenya
Kiribati
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Lyberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Martinique
Mauritania
Mauritius
Mexico
Miquelon
Moldova
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Nambia
Nauru
Nepal
Netherlands
Netherlands Antilles
Nevis
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Northern Ireland
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Phillipines
Pitcairn Islands
Poland
Portugal
Principe
Quatar
Reunion
Romania
Russia
Rwanda
St. Christopher
St. Helena
St. Kitts
St. Lucia
St. Pierre
St. Vincent
San Marino
Sao Tome
Saudi Arabia
Senegal
Serbia Montenegro
Seychelles
Sierra Leone
Singapore
Slovak Republic - Slovakia
Slovenia
Solomon Islands
South Africa
South Korea
Spain
Sri Lanka
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan
Tajikistan
Tanzania
Thailand
Tobago
Togo
Tonga
Trinidad
Tunesia
Turkey
Turkmenistan
Turks and Caicos Island
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Wallis & Futuna Islands
Western Samoa
Yemen
Zambia
Zimbabwe
U.S. International Territories including:
Federated states of Micronesia
Guam
Marshall Islands
Northern Mariana Islands
Palau
Puerto Rico
U.S. Virgin Islands
International Rates
Our international shipments are via U.S. Postal Service Priority airmail. For International shipments, rates are calculated per-piece basis to keep shipping charges as low as possible for you, the buyer.
For mutual transaction safety, large international orders are processed through an escrow company
International Customs, Duties, and Tariffs
Customers are solely responsible for and must pay all customs, duties and tariffs placed by their country of origin. These will be collected by your local postal service at the time of package delivery.
Estimated Delivery Dates
When estimating your delivery date, take into consideration the production time (average ins 15 business days--refer to the “Production Time” section above) combined with the shipping time.
The U.S Postal Service does not guarantee shipping times and they can increase from their posted estimated times, especially at peak times (holidays, etc.) of the year. We cannot be held responsible for late packages due to postal service slow periods or extended customs time.
Ordering FAQ
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